WE ARE TRANSUNION!
More than 50 years of experience speak for us!
We are experts in the occasional carriage of passengers by bus and coach. Personal and tailored services combined with cutting-edge technology have always been of great importance to us.
“We are leading providers in the industry thanks to our development and ability to adapt to the present market.”
EVOLUTION OF OUR COMPANY
Understanding and meeting our customers’ requirements has turned Transunion into a leading provider in the Majorcan market.
Our engagement to sustainably improve our services every single day, train our staff, expand our fleet and listen to our clients is just one of the crucial factors that have contributed to Transunion’s success.
OUR GOALS
Our top priority is to make our clients happy by offering them an efficient and high-quality service at a competitive and affordable price.
Being a service provider, personal treatment is also crucial. From our executives to our drivers − they all offer an excellent and friendly customer service of which we are extremely proud.
Efficiency is also one of our goals. From the moment our customers request our services until our relationship is terminated, they deal with every single department (bookings, traffic, drivers…). This perfectly coordinated chain is our greatest asset in order to ensure the outstanding service we are known for.
Personal treatment is our main goal. All our staff members −from executives to drivers− are committed to providing an extraordinary customer service, one of the features that best describes us.
Our service is extremely efficient, from booking through to arrival at the destination. Traffic, drivers and operations are part of a perfectly coordinated chain, being our greatest asset when it comes to complying with quality standards.
Transunion offers transfer services to any private individual or group, from mass conventions to personalised services.
HUMAN VALUES
Our services are available 24/7 and 365 days of the year. One of the values that best defines us is our engagement −mainly of our driving team and Traffic Department− and our commitment to meeting our customers’ expectations in terms of quality.
No matter how complex their requests are, at Transunion we deal with all petitions in the same way −even the most difficult ones− and we never forget our commitment to each one of the companies and individuals that put their trust in us.
LEADING PROVIDERS
Transunion has become a forerunning company on Majorca. This has been possible mainly thanks to our careful selection of employees, who are fully qualified to perform the tasks entrusted to them.
Our customers’ feedback and loyalty help us keep guard and keep working hard in order for us to be able to maintain our leading position in the Majorcan occasional bus and coach transport market.
Our Human Resources Department determines which position fits best each individual by assessing the needs and strengths of our employees. Our state-of-the-art fleet is fully equipped with leading-edge technology and meets the highest safety standards in order to guarantee a safe and comfortable journey.
Our fleet covers 2,500 trips a day on average during high season, which translates to 42,000 passengers on a daily basis. This is possible thanks to the excellent coordination across departments and our extensive bus fleet. All this makes it possible for us to deliver on our commitment to our customers.
Our Human Resources Department determines which position fits best each individual by assessing the needs and strengths of our employees.
We carry 42,000 passengers on average every day. This is possible thanks to the excellent coordination across departments.
Our state-of-the-art fleet is fully equipped with leading-edge technology and meets the highest safety standards in order to guarantee a safe and comfortable journey.
We operate fully in observance with the ISO 9001:2015 quality standard and ISO 14001:2015 environment standard, because all we want is to meet our customers’ expectations.
CERTIFICATIONS
As part of our effort to improve our services and organisation and meet our customers’ expectations, Transunion implemented a Quality and Environment Management System that has been recently acknowledged with the ISO 9001:2015 Quality Certificate and the ISO 14001:2015 Environment Certificate.
